Terms & Conditions

Please read the Terms and conditions of travel and agree in the Booking form before submission, as your booking is subject to the terms listed below. A contract is entered into once your travel agent or Shiloh Travel & Tours receives your signed booking form and deposit, and we accept and confirm the booking. Please note that travel arrangements are not confirmed until stated so in writing by Shiloh Travel & Tours
Shiloh Travel & Tours shall not be liable for damage occasioned by delay in the carriage by air of passengers or baggage.
Passenger must have a valid passport for six-months after they plan to arrive at their destination, however this period can vary. Either way, if you are planning a trip abroad, always make sure to check the passport validity requirements and the expiry date of your passport.
  • The Shiloh Travel & Tours is not responsible for delays or changes in the schedules of trains, flights, buses, cruises, or other services
  • The Shiloh Travel & Tours also reserves the right to claim any additional expenses incurred due to delays or changes in schedules of trains, flights, buses, cruises, or other services.
  • There will be a minimum requirement for participants on the group trip. The Shiloh Travel & Tours has the authority to terminate the trip and issue a refund for the full cost of the land if the final tally is less than the base tally.
  • The rates are subject to change in case of surcharge/ high season/ conventions periods.
  • In case Shiloh Travel & Tours offers any adventure activities then it is significant to note that all the passengers should enjoy such activity/ride at their own risk as such kind of adventure might be risky at times especially for heart patients, expecting women, people with Blood Pressure etc
  • We will make reasonable efforts to keep the overall package of services unchanged. However, we shall not be liable/responsible to refund any amount or pay any compensation/damages on account of any change in itinerary.
  • Booking confirmation is subject to availability.
  • Passengers joining this tour must travel to/from the hub city at their own expense.
  • Published packages and prices are valid for our fixed departures only. Rates quoted for any other travel dates are subject to change based on availability, blackout dates, major holidays, trade fairs, sporting events, citywide or nationwide events, special event periods, or other peak travel seasons.
  • Shiloh Travel and Tours reserves the right to change/modify or terminate the offer at any time at its own discretion and without any prior notice.
  • Shiloh Travel & Tours reserve the right to change a hotel of similar class if it is deemed advisable or necessary. Tour Manager / Guide reserves the right to amend the itinerary.in the interest of the Tour. Shiloh Travel & Tours reserve the right to amend, alter, vary or withdraw any departure, excursion advertised.
  • Guest hereby gives consent to Shiloh Travel & Tours to publish any photographs and/or videos of the trip or Guest in printed or electronic media without obtaining further consent and without compensation. Each Guest releases Shiloh Travel & Tours and its representatives from any liability in connection with any use of such photographs and/or video.
  • Refunds will not be provided for the unutilized part of the any services like meals, sightseeing, transfers, etc mentioned in the tour.
  • Pictures used for illustration only
Trip Type / Destination Deposit Final Payment Cancellation Period Cancellation Fee
Most travels, with the exception of those listed below $1000 Per Person 60 days prior to departure
  • Up to 90 days prior to departure
  • 90-61 days prior to departure
  • 30 days or less prior to departure
  • $400 Per Person plus any air fees
  • 50% of program price plus any air fees
  • 100% of program price plus any air fees
Africa, Far East & Europe $1500 Per Person 60 days prior to departure
  • Up to 90 days prior to departure
  • 90-60 days prior to departure
  • 30 days or less prior to departure
  • $400 per person plus any air fees
  • 50% of program price plus any air fees
  • 100% of program price plus any air fees
Middle East, Israel. Jordan & Egypt $1000 Per Person 60 days prior to departure
  • Up to 90 days prior to departure
  • 60 days prior to departure
  • 35 days or less prior to departure
  • $500 per person plus any air fees
  • 50% of program price plus any air fees
  • 100% of program price plus any air fees
Oceania, Japan, South Korea, Scandinavia $2,000 Per Person 60 days prior to departure
  • Up to 90 days prior to departure
  • 60 days prior to departure
  • 30 days or less prior to departure
  • $1000 per person plus any air fees
  • 50% of program price plus any air fees
  • 100% of program price plus any air fees
Private Tours and other Custom Travel Arrangements Worldwide 50% of the total 60 days prior to departure
  • Up to 90 days prior to departure
  • 60 days prior to departure
  • 30 days or less prior to departure
  • 25% per person plus any air fees
  • 50% of program price plus any air fees
  • 100% of program price plus any air fees
Cruise $500 Per cabin* 180 days prior to departure
  • Up to 180 days prior to departure
  • Later than 180 days prior to departure
  • Depends on the cruise company policy
  • Depends on the cruise company policy

The third-party vendor deposit will be non-refundable Unused services for transfers, tours & hotel accommodation are not refundable. If you want to cancel your travel arrangements with Shiloh Holidays, you need to notify them in writing. You can do this by sending a letter or email to Shiloh Holidays.

For cancellation of purchased air, a minimum $100 fee applies up to 100% of air cost. Most of the packages internal flight tickets are non-refundable.

Since we strictly follow our cancellation policy terms and conditions and you are responsible for the travel suppliers' and airlines cancellation policies, we strongly recommend that you purchase a travel protection plan to protect your investment.

  • Cancellation airline charges and cancellation fees applicable.
  • Passport should be valid for at least 6 months during your travel.
  • Surcharge applicable for flights arriving/departing between 22:00hrs - 07:00hrs. The airfare quoted, if any, is as of now and is subject to change.
  • International and domestic flight charges may increase. Can't be guaranteed until deposits are made.
  • We advise booking 60 days prior to the date of Departure as the internal ticket rate may increase closer to the departure date, resulting in an increase in the tour cost.
  • Full airline deposit is required at the earliest to confirm airline booking as quotes are subject to change within 24 hours
  • Airline reservations will be provided 7 days prior to the departure.
  • Refunds or credit vouchers will not be issued for non-refundable tickets.
  • Any damages caused to the hotel/coach during your stay shall be payable by the passengers. Shiloh Travel is not responsible for the same.
  • Standard Check-in is 14:00 Hrs and check-out is 12:00 Hrs which may vary as per local rules
  • In case of non-availability of rooms at the hotels mentioned, we shall provide you with alternate hotels of a similar category.
  • Were served the right to substitute a hotel of similar classifieds deemed advisable or necessary.
  • Hotel confirmation will be provided 7-15 days prior to the departure.
  • Hotels may request a security deposit, which is refundable if there are no incidentals, either in cash or by credit card. The price provided does not include the security deposit, which must be paid to the hotel directly by travelers when they check-in.
Shiloh Travel & Tours, recommends you to purchase a Travel Protection Plan for Trip, Cancellation, Trip Interruption, Emergency Medical & Evacuation/Repatriation, Trip Delay, Baggage Delay and many more.
  • Children 2-11 years of age must share a room.
  • Passengers 12 years or above are considered as adults.
  • Shiloh Travel & Tours assumes no liability for, any loss, damage, delay, or cancellation resulting in whole or in part from an Act of God or any other force majeure condition, including, without limitation: fire, volcanic eruption, environmental pollution or contamination, inclement weather, earthquake, low or high water levels, flood, water or power shortages or failures, tropical storms or hurricanes, riots or civil commissions or disturbances, and any other acts of a similar nature, sabotage, arrests, strikes or labor disruptions, restraint of rulers or peoples, expropriations, acts of terrorism, war, insurrection, quarantine restrictions, government health advisories, epidemics, pandemics, or warnings or alerts of any kind of nature, government seizures, refusal or cancellation or suspension or delay of any government authority or any license, permit or authorization, damages to its facilities or the travel supplier and its facilities, or any other unforeseen circumstances or any other factors unforeseen by Shiloh Travel & Tours that impacts negatively on, or hampers, its ability to fulfill any of its contractual conditions. In the event that any of these conditions apply, Shiloh Travel & Tours shall be excused, discharged, and released from performance to the extent such performance is so limited or prevented, without liability of any kind including liability to make any refund.
  • Shiloh Travel & Tours reserves the right to issue a credit to you in lieu of a money-back refund, applicable to a future Shiloh Travel & Tours journey.
  • In the event that a guest voluntarily or due to unforeseen circumstances decides to terminate their trip midway, or if it becomes necessary to do so due to Force Majeure, Shiloh Travel & Tours shall not assume any liability for refunding the amount.

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